We're thinking about adding a childcare benefit. What would actually make it worth the investment for our company?

The biggest win is removing the burden of finding and vetting care from your employees' plates entirely. When people don't have to spend their own time and energy sourcing a trustworthy caregiver, they show up more present and reliable at work, and that's what makes the benefit worth offering.

What's the actual liability exposure for our company if something goes wrong with a caregiver we facilitated access to?

Every caregiver we introduce completes a background investigation by a licensed private detective, drug testing, and reference verification first. That screening is the difference between offering a benefit and offering a liability.