Our award-winning agency is a favorite among local families. We are a brick-and-mortar agency that meets and throughly vets every candidate . With one of the most rigorous screening processes in the industry, our clients can rest assured that our sitters are truly the best in the area. As a member , you’ll have access to an entire team of agency-employed nannies and sitters and 24/7 emergency back-up care 365 days a year, even at a moment’s notice.
Aside from offering the highest quality care, our women-owned business has certainly accomplished a lot this year. Set to the tune of “The 12 Days of Christmas”, read (or sing!) to learn about the biggest TC news of 2018!
In January, we added to our staff by hiring our Sales and Marketing Assistant, Kim. Then, we added Mallory, our Tucson Flex Director, to our TC family. Both of these incredible ladies have now been with us almost a year. This was a huge deal since Caroline and Rosalind have such a hard time taking their hands off the wheel. Both of these women quickly became such an integral part of our team!
We carried on our annual tradition of supporting female entrepreneurialism and promised to buy cookies from every girl scout who came to our office with a sales pitch in February. Girls were lining up out the door for a chance to meet and be inspired by our founders. Our nannies and staff made bracelets with the girls while they were waiting and passed out snacks. Some girls made up their own jingles, some danced, and one little daisy made her own business cards.
Early in March, Rosalind and Caroline were discussing an unrelated matter via phone, when they made a very unexpected decision to fast-forward their expansion plans and launch our third location in the summer. This left only four months for our staff to prepare for the opening of our Phoenix location but we rocked it.
Rosalind decided that the old look had to go, and in April, we revealed a new TC logo. Sounds simple enough but it was quite an undertaking, rebranding our entire agency. Later, in the summer we launched a new website as well. Not only can you read about our babysitting service membership or how to hire the best nanny, you can also learn the story of how TC got started and see an embarrassing glamour shot of our founders in middle school!
The International Nanny Association held their annual conference at the J.W. Marriott in Tucson this year and all conference attendees were invited to our office. We were so thrilled to be able to host a fun, post-conference fiesta….Tucson style! Our guests came from all over the world. They enjoyed El Guero Canelo food truck delicacies, local Arizona wines and margaritas served by a sommelier, live country music from Caiden Brewer and even a cactus-shaped piñata. We had maybe a little too much fun dancing the night away.
Our Executive Assistant, Ashley, spearheaded a community outreach program in partnership with Diamond Children’s hospital in June. Each month, our office team and a few nannies visit the hospital to host a story time and craft. We are still on the hunt for a children’s hospital in the DFW and Phoenix area to expand this program.
In July, we were officially open for business and ready to serve families and nannies all over The Valley. Our physical office space is in Chandler. Ana Rizzo was hired to serve as the Phoenix Flex Director and Placement Coordinator. She would love a visit from you!
Need we say more? It’s been a long journey and Caroline has been so wonderfully open about her struggles with infertility. She is such an inspiration and we are so happy for her and her husband, Austin! We are especially looking forward to baby snuggles in the office, come April! Luckily, she owns the best babysitting service in town. So she won’t have to worry about finding great help! How priceless is her pregnancy announcement? (P.S. A BIG shout out to Arizona Reproductive Institute, especially to Dr. Mansfield and Leah Offerdahl for all their expertise and support throughout Caroline and Austin’s journey. We HIGHLY recommend them!)
We were SO honored to find out that we were a finalist for the Copper Cactus Award for Small Business Growth in September. Nominees were judged on gross revenue, employee growth and compensation expenditure growth. We found out in October that we WON!
We had a super fun Fall Family Festival-themed ribbon cutting event to celebrate the opening of our Phoenix location. The Chandler Chamber of Commerce was there, along with friends, colleagues and family who came out to show their support. Rosalind and Caroline continued the tradition of having their moms stand by their side as they cut the ribbon. Some happy tears were shed. It could have just been the mimosas.
Caroline and Rosalind were super thrilled that they were asked to speak for the G.I.R.L. Conference put on by the Girl Scouts of Southern Arizona. They held a workshop on “personal branding” and encouraged each girl to recognize and appreciate her own uniqueness and helped the girls write out core values.
Our annual holiday charity project has grown this year with a third agency. This year we are surprising three very deserving families with some holiday gifts…a single mom with infant twins whose husband passed away in August, a single mom with five boys including two with special needs, and a family with six children dealing with some health and financial stressors. Thank you to those of you who have made financial and in-kind contributions to this special project. We are so grateful! ….. But the biggest and best highlight of this year and every year has been serving and supporting our amazing families and nannies, to whom we owe so much gratitude. You are the reasons why we do what we do and we are so grateful that you have given us the opportunity to be a part of your lives. Happy Holidays and Best Wishes in 2019!
Trusting Connections is an award-winning household staffing placement agency and sitter service.
We connect families and organizations with exceptional nannies, sitters and other household staffing professionals.
