Ok. Here is the scoop.
We have multiple nanny services available. If you are looking to hire a full-time nanny or other domestic staff (30 hours/week or more) and you’re hoping for more of a long-term commitment, we recommend our Placement Services. The main distinction between this service and using our Flex Membership is that you will be the employer, not the agency. We are expert matchmakers that can connect you to truly compatible candidates.You will also be able to determine the hourly rate you are willing to offer and will pay your employee directly.
If you are looking for part-time, temporary or occasional care or you need full-time care but don’t want to employ the nanny directly, Flex Membership is the best fit for you. We have two different membership types: Classic and Premier. Classic membership is best suited for families with as-needed or inconsistent care needs. If you have a set, consistent schedule and want to work with one nanny or sitter, Premier Membership is for you!
Membership includes a personalized, in-home consultation, access to our team of fully-screened and agency-employed caregivers and 24/7 emergency back-up care, 365 days a year. Only families staying at a resort or hotel can use our nanny services as a non-member at non-member rates. If you are wanting care in a private residence, you must go through the membership process. However, if you don’t renew your membership, a former member may use the service as a non-member at non-member rates.
If you are utilizing our Placement nanny services, we recommend registering 6-8 weeks in advance of the desired start date. Finding the perfect fit can take some time! Most of our placements take, on average, 4-6 weeks to complete because we have such a thorough process.
If you want to use our Flex Membership services as a classic member, we recommend registering two weeks before you want to start using the service; however, we have been able to work with families who need a faster turnaround time. Talk to an agency rep about your situation for more info. If you want to do a premier membership and find one nanny to work with on a regular basis, please allow more time for this process.
All TC employees and placement pool candidates undergo one of the most meticulous screening processes in the country. We work with a licensed private detective that investigates all of our applicants by hand (rather than relying on ineffective computerized background checks), we drug test, require our employees to pass a knowledge-based exam and more. Click here to read more about our rigorous standards.
While our focus is on providing high-quality child care services, Flex members can request family assistant, pet sitting and housekeeping services as well. In our Placement Division, we are experienced with placing a wide variety of domestic staff including estate and household managers, personal assistants and more.
We do it all! We offer newborn care, overnight care, extended care, sick care and more. Our nannies and sitters can also provide care for multiples and special needs children. We can even arrange to have one of our team members travel with you.
In a nutshell…
Placement: $195 Registration Fee to get the process started; then the family pays a one-time Placement Fee of 10-15% of the candidate’s annual compensation depending on the package the family chooses. (The more you pay for upfront, the longer the guarantee period.) The family determines the candidate’s salary and pays the candidate directly. We recommend HomeWork Solutions to our clients. HomeWork Solutions helps families with household staff payroll.
Flex Membership: We have 3-month, 6-month and 12-month memberships available. A 3-month Classic Membership is $120. A 6-month Classic is $180. A 12-Month Classic is $240. A 3-month Premier is $249. A 6-month Premier is $349. A 12-Month Premier is $499. Renewals are 20% off these rates. Our all-inclusive hourly rates vary depending on location and type of care. To review each location’s fees click here. Hourly rates include the nanny’s salary, taxes, insurance and agency fees.